Terms of Service

These Terms of Service (“Terms”) govern your access to and use of MapHunter, including the website at maphunter.io and the MapHunter web application (together, the “Service”). In these Terms, “MapHunter”, “we”, “us” and “our” mean the provider of the Service, and “you” means the person using the Service and, where you use it for a business, that business.

By creating an account or using the Service you agree to these Terms. If you accept them on behalf of a company, you confirm that you are authorised to do so. If you do not agree, please do not use the Service.

MapHunter is a business tool intended for manufacturers, brands and distributors. You must be at least 18 years old and able to enter into a binding agreement to use it.

MapHunter helps you monitor Minimum Advertised Price (MAP) compliance. You add your products with their UPC/barcode, SKU and the MAP you set. MapHunter searches publicly available online dealer listings for those products, compares the advertised prices it finds with your MAP and shows listings below MAP as potential MAP violations, together with price history per product and per dealer, scan history and exports.

MapHunter is a monitoring and research tool. It does not set prices, contact dealers on your behalf, enforce your MAP policy or provide legal advice.

• Provide accurate registration information and keep your login details confidential. You are responsible for activity under your account.
• Each account belongs to a company workspace. The company owner can invite team members as admins or viewers and is responsible for who has access and for managing billing.
• Tell us promptly through our Contact page if you believe your account has been used without permission.
• You are responsible for the products, prices and other information you enter, including making sure your MAP prices are correct and up to date.

MapHunter currently offers the following plans:

• Free — $0. Unlimited products and 25 credits per month. No payment card is required.
• Pro — $349 per month (USD). Unlimited products and 1,000 credits per month.
• Extra credits — $299 (USD) for 1,000 credits, a one-time purchase.

A scan uses 1 credit for each product it checks; credits for products a scan couldn’t check are returned. Monthly plan credits renew at the start of each calendar month and don’t carry over; extra credits don’t expire. Plan features and limits shown on our Pricing page and in Settings at the time you subscribe apply to your subscription. Prices are shown in US dollars; applicable taxes may be added at checkout.

We may change plans, features or prices in the future. Price changes for an existing paid subscription will not apply before your next renewal, and we will give you reasonable advance notice so you can cancel before the change takes effect.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles checkout, payment processing, invoices, applicable sales tax/VAT and payment-related customer service, and its own buyer terms also apply to your purchase. We do not receive or store your full payment card details.

• Automatic renewal. Pro is a subscription billed monthly in advance. It renews automatically at the end of each billing period, and the payment method on file is charged, until you cancel.
• Cancellation. The company owner can cancel at any time in Settings under Billing (“Invoices, payment method & cancel”). Cancellation stops future renewals; Pro remains available until the end of the period you have already paid for, after which your company moves to the Free plan.
• Failed payments. If a renewal payment fails, Paddle may retry it. If the payment is not completed, the subscription may be paused or cancelled and your company moves to the Free plan.
• Moving to Free. Moving to the Free plan does not delete your products or history, but the Free plan’s product and scan limits then apply.

Refunds are covered by our Refund & Cancellation Policy.

MapHunter’s results depend on information published by third parties and on automated matching. Please read this section carefully before acting on any result.

• Potential, not confirmed, violations. A result means a listing appeared to be advertised below the MAP you entered. It is not a finding that a dealer has violated your policy or any law.
• False positives and missed listings are possible. A listing may be matched to the wrong product or variant, a price may be read incorrectly, out of date, shown in a different currency or pack size, or changed after the scan. Some listings and dealers will not be found at all.
• Verification labels. Results are labelled to show how they were matched. A “Barcode match” means the product page showed the searched barcode; results matched by SKU only, with hidden prices or without that evidence are marked “Needs review”. Labels are an aid, not a guarantee.
• Advertised prices only. MAP comparisons use the publicly advertised price. Prices that only appear in the cart or are hidden (for example “add to cart for price”) are not counted as potential violations.
• Third-party data. Dealer names, prices and links come from publicly available third-party sources that we do not control. We do not guarantee that they are accurate, complete or current.
• Scans are best-effort. Scans may be delayed, incomplete or fail because of third-party websites, providers or plan limits.

You must verify each result yourself — for example by checking the dealer’s own listing — before you contact a dealer or take any enforcement, commercial or legal action. You are solely responsible for those decisions, for the content and lawful application of your MAP policy, and for complying with competition, pricing and other laws that apply to you.

You agree not to:

• use the Service for anything unlawful, deceptive or harmful;
• use results to harass, threaten or defame dealers or other people, or to make claims you have not verified;
• upload content you do not have the right to use, or malware or other harmful code;
• try to get around plan limits, access other companies’ data, probe or attack the Service, or interfere with its operation;
• copy, scrape, resell or redistribute the Service or its data except for your own internal business use, or reverse engineer it except where the law allows;
• share login details or let people outside your company use your account.

We may suspend or restrict access where we reasonably believe these Terms are being broken or the Service or other users are at risk. Where appropriate, we will tell you why.

You keep all rights to the product catalogue and other information you put into MapHunter (“Customer Data”). You give us permission to host, process and use Customer Data only to provide, secure and improve the Service and as described in our Privacy Policy.

Each company’s data is kept separate from other companies’ data. You can export your results from the app at any time. We take reasonable measures to protect Customer Data, but no online service can be completely secure, so we recommend keeping your own copies of important information.

MapHunter, its software, design and content (other than Customer Data and third-party content) belong to us or our licensors. While you use the Service in line with these Terms, we grant you a limited, non-exclusive, non-transferable right to use it for your internal business purposes. If you send us feedback or suggestions, we may use them without any obligation to you.

The Service relies on third-party providers, including hosting and database providers, Paddle for payments, an email delivery provider and web data providers used to find public listings. Links to dealer websites and other third-party sites are provided for convenience; we are not responsible for their content, prices or practices.

We work to keep MapHunter available and reliable, but we do not guarantee uninterrupted or error-free operation. We may update, improve or change features from time to time. If we make a change that materially reduces the core functionality of a paid plan, we will let you know in advance where reasonably possible.

To the extent permitted by law, the Service and all results are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms excludes any warranty or guarantee that cannot be excluded under applicable law.

To the extent permitted by law:

• we are not liable for indirect, incidental, special or consequential losses, or for loss of profits, revenue, business, goodwill or data, arising out of or in connection with the Service;
• we are not liable for decisions or actions you take based on monitoring results, including actions taken against dealers;
• our total liability arising out of or in connection with the Service is limited to the amount you paid for the Service in the 12 months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud or for death or personal injury caused by negligence, or rights you have as a consumer under applicable law.

You can stop using MapHunter at any time; to close your account or ask us to delete your data, use our Contact page. We may suspend or end your access if you seriously or repeatedly breach these Terms, if required by law, or if we stop providing the Service, in which case we will give reasonable notice where possible. Sections that by their nature should continue (such as disclaimers and limitation of liability) continue after your use ends.

We may update these Terms from time to time. The date at the top of this page shows when they were last changed. If a change is material, we will give reasonable notice, for example by email or in the app, before it takes effect. If you continue to use MapHunter after a change takes effect, the updated Terms apply.

Questions about these Terms? Please reach us through our Contact page.